At Pure Velvet Vibe, your experience and well-being are our top priorities. Whether you have questions about our products, your order, or need personalize, our dedicated support team is here to assist you.

 

 

Customer Care Details

• Support Email: support.purevelvetvibe@gmail.com

• Business Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM

  • Saturday: 9:00 AM – 1:00 PM

  • Sunday & Public Holidays: Closed

Note: We aim to reply to all email inquiries within 24 to 48 business hours.